Purchase terms and refunds
All of the site's content is free. The only thing for sale is extra questions to the AI assistant, for anyone who needs more than the 3 free ones each day. These are the conditions.
Last revised:
What is sold
- 20 questions for US$ 4 or 60 questions for US$ 10.
- It is a one-off payment, not a subscription: it does not renew and you are not charged again.
- Each question is one message to the assistant with its answer. The 3 free questions of the day are used first, then the ones you bought.
- An answer that is cut off or fails does not count as a used question.
- Purchased questions do not expire in less than a year.
What it is not
The answers are information based on public sources, not legal advice, and the assistant can make mistakes: check every cost and deadline on the procedure page and in the official source. For a case involving a criminal record, a deportation order or an asylum claim, speak to a lawyer (official directory of the Orde van Advocaten).
How you pay
On PayPal's page, by debit or credit card or with your PayPal balance. The charge is in US dollars (USD) and we never see your card. The questions are credited when PayPal confirms the charge; if PayPal leaves the payment pending, they are credited once it confirms it.
Where they are kept and how to recover them
No account is needed: the questions stay in the browser where you paid. If you change device or clear the browser's data, open the chat, tap “🔁 Recover a purchase” and enter the order or transaction number shown on the PayPal receipt. Automatic recovery works once per purchase; if you need another, write to us with that number.
Refunds
- If you paid and the questions were not credited, or you were charged twice, we refund the full amount.
- If you used none of the questions in the pack, you can ask for a full refund within 14 days of the purchase.
- If the assistant failed in a way that kept you from using the questions, write to us: we will look into it and give you back the money or the questions.
- To ask for a refund, write to rogerpillasagua95@gmail.com with the PayPal order or transaction number. The refund is made through PayPal, to the same method you paid with.
If the service changes or closes
If the chat stops working for good, we will announce it on the site and you will be able to ask for the questions you bought and did not use to be refunded.
Contact
For any question about a purchase: rogerpillasagua95@gmail.com. How we handle payment data is in the privacy policy.